Reviews
Jason and Seth were very friendly, knew what they were doing, answered all questions and cleaned up completely when the job was done. Have been using this company for over 6 years and they always respond and complete service in a timely manner.
I highly recommend this company. Excellent service and follow-up when scheduling appointment. The technicians were very helpful during today's AC checkup, providing recommendations for ensuring my AC unit is working at an optimal level moving forward.
Prompt, polite, professional, and informative. Good Value
They sent out a technician fairly quick to fix the heat pump. The part was covered under warranty but not apparently labor.
We called for annual service for our furnace and AC. Our serviceman arrived in the time window given. He was polite and professional. He was extremely diligent in his work, making sure everything was done properly. He even provided information on things we may need to look at down the road. We've been with this company for 10 years, and will definitely continue to use them.
Our A/C went out on the hottest weekend of the summer to date. We have 5 children, including an infant, so waiting days for someone to come out was not an option. Austin was here within a few hours, super professional and knowledgeable, and not "salesy." We needed a new unit altogether. Before Austin even left, Landen came to discuss financials and installation, also very professional and down to earth. He provided us with a portable air conditioner to use upstairs and get us through the weekend, which was a lifesaver. He was at our house until after 6pm, with a family at home, yet didn't make us feel like he was rushed in any way.
That was on a Friday. By Monday, Landen, Drew, and David were all here at 8:15am to install the new unit. In just over three hours, we were on our way to comfort again. David even left the large box that the unit came in for our 4-year-old to play in. :) The excessive heat outside and in our home did cause the A/C compressor to overwork and freeze on the second day, but Drew was back right away to check everything out, getting it running again by the afternoon (it needed to thaw). Now, two weeks later, everything remains working perfectly.
We would HIGHLY recommend AW Heating & Cooling and will use them again in the future, should the need arise! We really appreciate their kindness, professionalism, and sense of urgency.
Very impressed with the level of service we received from AW. Landon was very knowledgeable about the systems and took his time with us and answered all of our questions and put to ease any concerns we had (not like I buy hvac systems all the time). Everyone we came into contact at AW with no matter if it was Tenile at the office or Jarid that ran the install were all very professional and personable. Thanks everyone, Great Job!
Amy
The tech was extremely professional, personable and efficient! Definitely will use A&W moving forward!
Same day service.
Tanner and Tyler were great. Efficient and knowledge. Thanks.
