Reviews
My geothermal unit was not operating correctly. Austin from AW Heating repaired it promptly and did an excellent job explaining the situation. I've used AW for several years and all of my experiences have been positive.
Austin and Tanner were great, very professional.
I've been using AW Heating and cooling exclusively since they installed a new furnace and A/C in my house in 2020. Since then they've also installed a new water heater as well as performed outstanding regular maintenance in my primary residence. Upon purchasing a second home for my son's to live in during college, I was delighted to find out AW serves the part of Toledo where this house is located. As this is our first winter with this house, we ran into a bit of a tricky, sporadic issue with our furnace. AW was patient and persistent in getting the issue sorted in a timely manner. I would look nowhere else for my heating and cooling needs.
We highly recommend AW Heating and Cooling! The technicians that came to our home were courteous and professional.
I really appreciate this company. Everyone I've worked with is super nice and professional. Highly recommend.
Between returning our call on a Saturday night of a holiday weekend, to coming out to the house, to installing a new unit all in less than seven days when the other two big players in town were quoting a month or more, we could not recommend AW more. Price was what we expected, too. Everyone we worked with was incredibly knowledgeable, helpful and friendly. Would give 10 stars if I could.
Honest, reliable, friendly! Great people, great company. Have been using AW Heating for close to 22 years.
Last night, we noticed our AC wasn't working as well as it typically does. It's old, so we were very concerned it was going to need replaced. I called AW at 11:15 am and they had Austin here at 2:30. Tenille on the phone was great & Austin was so helpful! He found the problem and had it fixed in under a half hour - I really appreciate that he was willing to diagnose the issue rather than just recommend replacing our old unit. He answered all my questions and explained everything thoroughly. This was my first experience with AW and they will be my go to for future needs!
Then company as a whole is top notch! The office staff and techs are wonderful. Good communication from the office and the techs were clean and very friendly. Everything was explained well before and during the installation. We highly recommend AW Heating and Cooling!
The guys were very nice and polite. They answered all of my questions. Excellent job! Very little clean up afterwards. Thanks for a wonderful job!
